If you are responsible for delivering results using offshore teams, you encounter many challenges.
You wish to improve offshore productivity; if you do not, business value of offshoring will disappear. Turnover rate is high – just when you think you have trained your offshore team, key members move on; your training cycle begins all over again. You stay up late or get up early for telecons and video conferences and wonder how long you can go on with this life style. You walk away from these telecons thinking that you have reached consensus and commitment since the staff at the other end of the conversation said “yes”; but, you find out later that it was not the case after all. A “yes” did not really mean a “yes”. Decisions get delayed due to email turnaround times going back and forth on clarifications.
Based on research spanning over a decade and lessons learned during a range of implementations, these workshops will provide you the tools to address challenges and achieve offshoring success. Developed and personally presented by internationally recognized pioneer, expert, author and consultant in offshoring, M. M. "Sath" Sathyanarayan, President, Global Development Consulting, Inc., this on-demand workshop will guide you safely, step by practical step, through the sometimes mysterious waters of offshoring.
The course will begin with an introduction where we present results of our studies that identify challenges in offshoring. You may be able to identify with some of them. We will follow this with our a step-by-step methodology to address these challenges; we have developed and refined the methodology over the years.
Next, we'll explore how to make your offshore staff feel like they're part of a single, networked team. We'll use case studies to make the point. We'll use a similar approach with other success factors – culture, communications, visibility and control. I'll offer advice about best practices, but I feel strongly that management skills and methods are highly individual. So my role is to help you discover ideas and tactics that you are most comfortable with. Finally, we will provide the framework to develop your personal action plan to address a situation in your own environment based on what you have learnt in this course.
Your learning package includes:
"Informative. Good team sharing experience. Found it interesting to hear what other people's issues are and how they are handling them. I enjoyed the day--you kept me engaged!"
