• Benefits from your outsourcing do not match expectations
• Operational issues like high turnover, schedule slippage, quality issues
• Requires more than expected time from your local management team
• You suspect service provider is the issue, but not sure
• Wonder if you can get more value from outsourcing

I will help address issues like these, fine-tune your outsourcing and improve benefits.

How do I do it?

Phase 1: Outsourcing Health Check

I will conduct a thorough and objective review of both client and service provider operations. While each engagement is customized, areas I typically I cover:

1. Outsourcing strategy
2. Outsourcing Processes
3. Metrics and SLAs
4. Outsourcing model
5. Governance
6. Vendor capability
7. Impact of Cloud Computing

The end result of Phase 1 will be roadmap to improve offshore productivity.

Phase 2: Implementation

I am available to work with you to implement recommendations from Phase 1.

Engagement Options

1. Advisor
2. Interim Program Director

What previous clients have said

"Our staff is too busy with day to day issues. We could not have come to understand how little value we are getting from offshoring and the huge potential we can gain by following your recommendations."

"We were able to quickly understand the issues with the contracts we had with our current vendors and your insights and recommendations have been invaluable in our upcoming contract negotiations. We expect to save significant money going forward."

"We were able to understand that our current offshoring initiative is indeed delivering value we did not realize. We were too concerned about the complaints from staff about how hard it is to manage offshore resources. Implementing your recommendations will go a long way to address these concerns and issues."

Take the next step

To set up a no obligation initial consultation, email